Privacy Policy

The Company’s (SELFLANCE TECHNOLOGIES PRIVATE LIMITED) ("we," "us," and "our") information gathering, usage, and sharing procedures are described in this Privacy Policy ("Policy").

Unless otherwise specified, this Policy outlines and regulates Selflance Freelancing Platform’s information gathering, use, and disclosure policies with regard to your use of our website Selflance.com and the websites, features, applications, widgets, or online services (collectively, "Services") we offer and/or host on our servers.

Please carefully examine this Privacy Policy before using the Services or providing any information in conjunction with them. You acknowledge that by using any part of the Services, your information will be gathered, processed, and disclosed in accordance with this Privacy Policy.

The Policy becomes effective from the date mentioned in the "Last Updated" section, and it is advisable to review it regularly for any modifications or updates.

If you do not agree to this privacy policy, please do not use our Services.

1. Information We Collect

To deliver and enhance our freelance services, we gather a variety of information from our users. The data we gather consists of:

  1. a. Personal Information:

    We may gather details about you, including your name, postal address, telephone number, and email address.

  2. b. Payment Information:

    If you use our website to make purchases, we may record your credit card number, billing address, and other financial details as payment information.

  3. c. Usage Information:

    We may compile data on how you use our website, such as your IP address, browser type, operating system, pages you visit, and links you click.

  4. d. Information Regarding Your Communications with Us:

    Emails, chat messages, support requests, and other similar contacts may contain information that we collect.

  5. e. Other Information:

    We might also ask you for additional details that are pertinent to our freelance services.

When you use our website, register for an account, pay a bill, or contact us, we may ask you for this information. Also, we might get data from outside sources including social media websites, business partners, and other similar sources.

2. Use of Collected Information

We use the personal data we gather to deliver our services, handle your payments, send you newsletters, keep you updated on our offerings, address your queries, and enhance our website and services. Your personal information could also be used by us to meet legal and regulatory requirements under the relevant laws. Additionally, we may utilize aggregated and anonymized data for research purposes and to improve our overall user experience. We may also use it to make communications, for marketing purposes, for our advertisements, to prevent fraud, and to perform our business obligations.

3. Data Retention

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was received or as required by law. The reasons we gathered your personal information, as well as any applicable legal or regulatory obligations, will determine how long we keep it on file. When we no longer require your personal information, we securely delete it or make it anonymous in accordance with the current data protection regulations. We take the issue of data retention seriously and work hard to maintain the privacy and security of all personal data.

4. Age Restriction

The use of our website is not permitted for minors under the age of 13. Please do not use our website or submit us any personal information if you are under the age of 13. We will not intentionally gather personal data from users under the age of 13. If we discover that we erroneously gathered personal information from a person under that age, we will act as soon as we can to have the data deleted. Get in touch with us immediately at Contact@selflance.com if you think we could have obtained personal data from someone who is younger than thirteen years. By using our website, you warrant that you are at least 18 years of age or older, or, if younger, that you have acquired the agreement of your parent or legal guardian to use our website and provide personal information to us.

5. Legal Basis for Data Collection

Each time your personal information is processed, it will be supported by a "lawful ground" for processing, to the extent permitted by applicable legislation. For the purpose of gathering, using, and disclosing your personal information, we rely on an array of legal bases. These legal justifications could be contractual obligations, legitimate interests, legal obligations, and all other reasonable obligations arising out of your consent to accept these Privacy Policy Terms.

6. Sharing Information with Third Parties

Your personal information might be disclosed to outside service providers who assist us in offering our freelance services, such as payment processors, hosting companies, and other service providers of a like nature. If obliged to do so by law or in the opinion of doing so is essential to safeguard our rights or the rights of others, we may also divulge your personal information to law enforcement. We take appropriate steps to guarantee that third parties with whom we share your personal information are obligated to protect it in a manner that is compliant with our Privacy Policy. We urge you to study their privacy policies before giving them any personal information since we are not liable for the privacy practices of these third parties.

7. Protection of Personal Information

We make a good faith attempt to prevent unauthorized access, improper use, and disclosure of your personal information. We implement essential organizational and technical precautions, including encryption, access controls, and secure storage, to protect your personal information. By using our services, you consent to not hold us liable for any security lapses and you acknowledge and accept the inherent dangers of online data transfer. We will take swift action to address any data breaches involving your personal information, which may include notifying you in accordance with the law. We strongly advise you to constantly review our Privacy Policy for any updates and modifications.

8. Use of Cookies

To gather and retain certain data about the way you navigate our website, we utilize cookies and other tracking technologies. When you visit our website, cookies—small text files—are downloaded to your computer or other devices. They assist us in keeping track of your preferences and enhancing your user experience. You agree to the use of cookies and other tracking technologies as set forth in this Privacy Policy by using our website. The use of cookies can be managed by each browser separately. You can still use our site if you reject cookies, but you might have limited options for using some of its features or areas.

9. External Links

In order to give you access to more resources or information, we might link to third-party websites or services on our website. Nevertheless, we cannot guarantee the authenticity, comprehensiveness, reliability, or applicability of any information provided and controlled by external websites or services. It is possible that our website will connect to domains owned by other parties. You will be redirected to a third party's website if you click on one of their links. We admonish you to carefully read the privacy statement on every website you visit. The content, privacy practices, or other policies of any third-party websites or services are beyond our control and responsibility.

10. Security of User Information

We employ encryption, firewalls, and other security measures, among other reasonable precautions, to safeguard the personal data we gather from our users. We cannot, however, guarantee the protection of your personal information because no security system is completely faultless. When you enter, submit, or access your personal information, we apply a number of security procedures to keep your information safe. These measures include - but are not limited to - encryption of sensitive information, server protection, protection against data breaches, regular scans for potential website vulnerabilities, and restrictions of data sharing

11. Changes and Updates to the Privacy Policy

At any moment, we retain the right to amend or modify our Privacy Policy. The "Last Updated" date will be modified at the top of this page along with the updated Privacy Policy. We advise you to periodically check this Privacy Policy for updates. We will send you an email (to the email address listed in your account) or issue a notice on our website if we make any significant changes to this Privacy Policy before they take effect. You will be deemed to have accepted changes to this Privacy Policy if you continue to use our website after they are posted.

12. Contact Information

Please get in touch with us at Contact@selflance.com if you have any questions or concerns about our privacy statement or our practices relating to your personal information, if you would like to access, correct, or delete any personal information we have collected from you, or if you would like to object to the processing of your personal information. We shall try our best to allay your concerns. If the law so requires, we shall promptly reply to your request and give you access to your personal information, or we will take the appropriate procedures to have it deleted or corrected.